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Deliveries & Loading Dock

The Loading Dock for Columbia Square is located on the south side of the building. Delivery and contractor access is through the alley located in the middle of 12th Street between E and F Streets.

Loading Dock Hours: Monday - Friday, 6:00 AM - 7:00 PM

The loading dock is manned during the hours above and secured at all times. The loading dock is available at other times through coordination with the Hines Property Management Office. There is a 20-minute unloading period for vehicles using the loading dock. Parking is not permitted in the loading dock. Once a vehicle has been unloaded, the vehicle must exit the loading dock and park elsewhere.

All delivery personnel and contractors will sign in and out with the security officer. The officer on duty will then route all deliveries to their destination. Access from the loadingdock to the west tower freight elevator is via level P2 of the parking garage.

Please remind all vendors that all deliveries are to be made via the loading dock and freight elevators.


Messengers and delivery personnel must use the loading dock located off 12th Street.

The messenger entrance is secured at all times. Upon delivery confirmation by the tenant (pre-notification list or a phone call to the tenant) and photo ID verification, a Kastle access card is issued. ID is held and returned when the access card is returned.

After the loading dock is closed for the day, anyone needing access can use the intercom at the messenger dock off the loading dock tunnel.

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