Location

• 12th Street side of the building 

Hours of Operation

• Monday – Friday: 5:00 AM to 11:00 PM 
• Saturday: 10:00 AM to 8:00 PM 
• Sunday: Closed

Personnel 

• Garage Manager: Marco Roldan - MRoldan@parkamerica.net

Accepted forms of payment include all major credit cards, debit cards, Apple Pay, Google Pay, and cash.

Monthly Parking Rates 

Kastle Access Cards / Fobs

The same Kastle access card/fob that provides access to the building and its elevators will be used to gain entrance to the different parking levels of the garage. Only those individuals with Monthly Permits will be allowed garage access and only one Kastle access card/fob with garage access is allowed per Monthly Contract.

Please click here to view the Monthly Parking Contract Application.

Visitor Parking 

• Parking for visitors of tenants at Columbia Square is located on the P1 level of the garage.

Height Restrictions

• Maximum clearance in the garage is 6'8".
  Please be aware that due to the low-lying sprinkler lines, there are some areas of the garage outside of the drive lanes that are lower than 6'8". For this reason, drivers of tall vehicles should drive in the designated drive lanes only and not park in parking spaces that are designated for compact cars.

Handicapped Parking Spaces

• There are eight (8) parking spaces in the Columbia Square Parking Garage for vehicles displaying a disabled permit. Two (2) are located on P1 and six (6) are located on P2. All spaces are adjacent to the garage elevator lobbies and have designated access aisles for greater accessibility to vehicles.

Parking Garage Amenities 

• Bike Room
  • Location: P1 Level of the parking garage
    

    Please fill out the bike registration form and submit it to the parking garage office located on the P1 garage level. Once this form is received, access will be programmed to the Kastle card/fob number that was provided on the form. E-scooters and e-bicycles are prohibited to be parked inside the building, including the garage bike room. A bike rack is available on 12th Street to lock up E-scooters and e-bikes on the exterior of the building.

    Bicycles will not be allowed to be stored in any of the stairwells or in any other common areas within the building. Bicycles are not allowed in the lobby or in any of the passenger elevators.

Please click here to view the Bike Access Form

• Garage Amenity Bay
  • Location: P2 level of the parking garage
    

    The parking garage amenity bay features a complimentary digital air machine that provides automatic air calibration in your tires with precision, speed, and consistency. In addition, a vacuum machine along with trash/recycling cans are available for a quick tidy-up of your vehicle.

• Eco Car Wash 
  • Location: P2 level of the parking garage
    

    Eco Car Wash specializes in on-site ecological car washing and detailing. Their “clean” system consumes only ½ of a gallon of water, uses biodegradable products, and represents anecological alternative compared to traditional systems, which can consume hundreds of gallons of water per service and generate pollutant effluent water run-off.

    Please inform the parking attendant if you would like to have your car washed. Services are provided every Wednesday and Friday from 8:00 AM to 2:00 PM. 

    Pricing and appointments can be viewed in advance via their website.

Please click here to book an appointment with Eco Car Wash.

Electric Vehicle Charging Stations

• Four (4) electric vehicle (EV) charging stations are available for use on the P1 level of the parking garage. The charging stations are open to all drivers of plug-in vehicles from all major manufacturers. There is no fee to charge a vehicle.
  • How to Use the EV Charging Stations
    1. Find a charging station with a green light that indicates the statin is available. 
    2. Remove the charging station’s connector by pressing the button at the top of the handle while pulling the connector from its holster. 
    3. Plug the connector into your electric vehicle. The station will display a yellow light while checking access.
    4. The station will display a blue light that indicates your vehicle is charging.
    5. To stop, return the station’s connector to its holster by pressing down on the button at the top of the handle while pulling the connector from your electric vehicle.
  Please see a parking attendant if you need assistance with the EV charging station.

Parking Rules and Regulations

Parking permits and Kastle access cards/fobs are issued and accepted by the holder subject to the following rules and regulations. Failure to abide by the rules and regulations of the garage could result in cancellation of the contract space.

• Employees of tenants of Columbia Square are authorized to park in the building parking area subject to the employer’s allotment of parking permits and lease provisions.
• If an individual has more than one vehicle, only one vehicle will be parked on the premises at any onetime.
• The parking permit (hang tag) and Kastle access card/fob are not transferable to others. Contract parkers must use an access card/fob to enter and exit parking gates.
• Do not loan your access card/fob to anyone or use it to allow others into the parking garage. Allowing others to use your access card/fob is considered to be tantamount to stealing parking and violators may be subject to
  revocation of parking privileges as well as payment of any amountsthat would have been charged for parking.
• If an employee terminates their employment at Columbia Square, notification must be givenimmediately to the Garage Manager and the employee must surrender his/her access card and Parking Permit (hang tag) to the tenant representative.
• Any contract parker who loses their access card will be charged the then current fee for replacement.Should a contract parker forget their access card, they will be directed to park on the P1 level and pull a daily ticket.
  A web validation can be obtained at the Hines Property Management Office between 8:00 AM to 5:00 PM. If a contract parker is unable to get the daily ticket validated, he orshe will be required to pay the full amount upon exiting the garage and will need to submit a receipt to the Hines Property Management Office for reimbursement. Reimbursement may take up to fifteen (15) business days.
• Monthly Permit Holders must display their permits by hanging them on the rear-view mirror facingout toward
  the windshield. These permits must be replaced each month by the current month'spermit.
  Any vehicle parking in a space without a monthly permit displayed may becharged the daily rate for that day. For everyone's safety, the speed limit is 5 M.P.H.
• Contract parking charges are billed monthly and are due on the date indicated on the invoice. Failureto submit payment on time may result in suspension of parking privileges until any past due amounts have been settled. All payments must be made to the lockbox indicated and cannot be made in person.
• Contract parkers wishing to cancel or add service must communicate changes in writing to theparking manager and the Hines Property Management Office before the corresponding billing cycle, which occurs on the 15th of every month. Please note that certain provisions of your Lease may place certain restrictions concerning the number of permits allowed.
• Overnight and weekend parking is discouraged and should only occur for business reasons. If you are leaving your vehicle overnight or over a weekend due to a business trip you must notify the Garage Manager. Storage of a vehicle in the garage is not allowed and the vehicle is subject to being towed at the owner’s expense.
• The parking garage is intended for the convenience of the occupants in the building for daily and routine commuting purposes to the building. The garage may not be used to conduct repairs (including mobile windshield and glass replacement) or maintenance on a vehicle.
• Vehicles in violation of parking rules and regulations will be subject to towing at the vehicle owner’s expense.

13th & F Associates Limited Partnership and Hines Interest Limited Partnership are not responsible for anylosses due to theft, collision, or any other damage done to vehicles in either the building parking garage orelsewhere on the Columbia Square premises.

The Hines Property Management Office reserves the right to modify or change any of the above rulesand regulations at any point in time.

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